We are happy to exchange or refund any unused items returned to us, as sold, with the original receipt within 28 days.
If you are returning faulty goods, your statutory rights apply.
If the goods I purchased are NOT faulty, but I wish to return them with a valid sales receipt, what do I do?
We will exchange or refund any unused goods, contained within their original, undamaged packaging within 28 days from purchase. Simply present your returned product with an original sales receipt. The sales receipt will act as proof of purchase.
If the goods I purchased are NOT faulty, but I wish to return them without a valid sales receipt, what do I do?
If a product is returned without a valid sales receipt, but still contained within the original, undamaged packaging, within 28 days of purchase, we will issue a credit voucher to the value of the current selling price. (Credit vouchers are not redeemable for cash)